PRIVACY
POLICY
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 2025
OUR PRIVACY PRINCIPLES
PROTECTION
We implement robust security measures to protect your personal information.
TRANSPARENCY
We clearly explain what information we collect and how we use it.
SECURITY
Your data is encrypted and stored securely using industry-standard practices.
CONTROL
You have control over your personal information and can request changes anytime.
1. INFORMATION WE COLLECT
Personal Information
When you contact us via WhatsApp or place an order, we may collect:
- Name and contact information (phone number, email address)
- Shipping address and billing information
- Product preferences and size information
- Communication history and order details
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Provide customer support and respond to inquiries
- Improve our products and services
- Send promotional materials (only with your consent)
- Comply with legal obligations
3. INFORMATION SHARING
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our business (shipping companies, payment processors)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of our business
4. DATA SECURITY
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data during transmission
- Secure storage systems with access controls
- Regular security audits and updates
- Employee training on data protection practices
5. WHATSAPP COMMUNICATIONS
Since we primarily communicate through WhatsApp:
- WhatsApp messages are subject to WhatsApp's own privacy policy
- We only use WhatsApp for order-related communications
- Your WhatsApp number will not be shared with third parties
- You can opt out of WhatsApp communications at any time
6. YOUR RIGHTS
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Objection: Object to certain types of processing of your information
7. COOKIES AND TRACKING
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences.
8. DATA RETENTION
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Provide ongoing customer support
9. CHILDREN'S PRIVACY
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- WhatsApp: +91 9781661919
QUESTIONS ABOUT YOUR PRIVACY?
We're committed to protecting your privacy and are happy to address any concerns